Decision Support Systems as a Moderator for the Relationship between Tacit Knowledge and Strategic Decision Quality among Nurse Managers

Document Type : Original Article

Authors

1 Head nurse of Gastroenterology Department at Dakhla General Hospital, Egypt

2 Lecturer of Nursing Administration, Department, Faculty of Nursing, Assiut University, Egypt

3 Assistant Professor of Nursing Administration, Department, Faculty of Nursing, Assiut University, Egypt.

Abstract

Background: Leveraging Decision Support Systems (DSS) enhances nurses' access to tacit knowledge, eventually enhancing the quality of their strategic decision-making in patient care. Aim: To investigate the nurse managers' perception about decision support systems (DSS) as a moderator affect the relationship between tacit knowledge and strategic decision quality. Design: Descriptive correlational design. Setting: 12 hospitals affiliated to Assiut University. Subject: All nurse managers (N=255) working at Assiut University Hospitals. Study tools: Tacit knowledge scale, Decision support systems scale and Strategic decisions quality scale. Results: There was a positive correlation between decision support systems, tacit knowledge and strategic decision quality. Conclusion: Decision support systems play a moderator role in enhancing the relationship between tacit knowledge and strategic decision quality.  Recommendations: Conducting training programs on nurses’ abilities to leverage DSS for strategic decision-making. Applying future studies at different health care settings to generalize the results.

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