The Relationship between Workplace Civility Climate and Workplace Ostracism among staff Nurses

Document Type : Original Article

Authors

1 Assistant Professor of Nursing Administration, Faculty of Nursing, Benha University, Egypt

2 Lecturer of Nursing Administration, Faculty of Nursing, Helwan University, Egypt

3 Lecturer of Nursing Administration, Faculty of Nursing, Beni-Suef University, Egypt.

Abstract

Background: A civil workplace climate is beneficial to nursing staff since it improves the staff nurses' quality of life as they treated with dignity and respect and not felled isolated or ostracized. Aim:Assess the relationship between workplace civility climate and workplace ostracism among staff staff nurses. Research Design:Descriptive correlational research design was utilized. Setting: Benha University Hospital.Subjects: Convenience sample consisted of 200 staff nurses. Tools: two main tools namely (I) Perceived Workplace Civility Climate Scale and (II) Workplace Ostracism Scale. Results: Most of staff nurses (81.0%) perceived workplace climate as civil/positive, (58.0%) of them had low level of workplace ostracism. Conclusion: Most of staff nurses perceived workplace climate as civil/positive. And more than half of nurses had low level of workplace ostracism. Recommendations: Incivility and bullying must be treated with zero tolerance policy by hospital administrators. Administrators at hospitals must foster a positive work atmosphere in which civil communication is the norm and hospital standards are known and obeyed.

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